title:

Samsung Keyboard Issue

(Post creation time:  

11-13-2021 05:03 AM

)

1920 Views

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tabhiii

Active Level 3

last edited

 

11-13-2021 05:03 AM

 

in

 
The space on the left side of 'A' on the keyboard is resulting in letter 'Q'
Due to this issue, I am mistyping A as Q. 
However on the right side of the keyboard, the space next to 'L' results in 'L' not 'P'.
Please fix this issue asap.

Example: what I want to type vs what I type:
Arizona vs QRIZONQ
Hey, Happy Birthday vs Hey, Hqppy Birthdqy.

  • S

    Sid_Karna

    Expert Level 5

    11-13-2021 05:07 AM

     

    in

     
    Have you tried Google keyboard. Try it to make sure that the issue is not with the display.

    0 likes

  • T

    tabhiii

    Active Level 3

    11-13-2021 05:12 AM

     

    in

     
    Issue is with the keyboard, try it on your device. Try tapping in the marked area.Screenshot_20211109-190146_WhatsApp_102133.jpg

    0 likes

  • A

    ARJUNB

    Expert Level 4

    11-13-2021 05:12 AM

     

    in

     
    Go to Settings, u will see a search box, type reset keyboard settings. Also search samsung keyboard and clear cache. From it. Hope your problem gets solved. Good luck.
  • A

    ARJUNB

    Expert Level 4

    11-13-2021 05:13 AM

     

    in

     
    Why not a big one increase the size of your keyboardclipboard_image_1636780386946_1636780386946.jpg

    0 likes

    I

    IcyJay30

    Expert Level 4

    11-13-2021 06:43 AM

     

    in

     
    Tapping on blank space besides A types letter Q , but right side works correctly where tapping on blank side besides L types the L not P
    A

    ARJUNB

    Expert Level 4

    11-13-2021 07:13 AM

     

    in

     
    Ok this was my problem too at one time. 😅 but after increasing the size of the keyboard everything was good to go. I think you should also try 😉
  • P

    PrateekPriyadarshy

    Expert Level 4

    11-13-2021 05:52 AM

     

    in

     
    ArizonaScreenshot_20211113-112220_Samsung Members_158902.jpg

    0 likes

    T

    tabhiii

    Active Level 3

    11-13-2021 07:10 AM

     

    in

     
    And what device are you using?

    0 likes

    I

    IcyJay30

    Expert Level 4

    11-13-2021 07:12 AM

     

    in

     
    M51 and keyboard version is same
    T

    tabhiii

    Active Level 3

    11-13-2021 07:19 AM

     

    in

     
    Hopefully we'll get an update soon. Cheers!
  • I

    IcyJay30

    Expert Level 4

    11-13-2021 06:35 AM

     

    in

     
    Ooo never noticed this, left side blank space is indeed typing the Q but right one is typing it correct L

    0 likes

    T

    tabhiii

    Active Level 3

    11-13-2021 07:05 AM

     

    in

     
    Hmm its clearly a bug.. not sure when it will get fixed?
    It was recently introduced not more than a month ago when I updated the keyboard to 5.3.30.2 version.

    0 likes

  • S

    Samsung_Support2

    Expert Level 3

    11-26-2021 05:42 AM

     

    in

     

    Dear Samsung Member,

    Greetings from Samsung Customer Support!

    We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

    * Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

    For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

    Thank you for writing to Samsung.

    Warm Regards,
    Samsung Customer Support

    0 likes

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