title:
S21FE network 🛜 issue
(Post creation time:
03-8-2023 02:11 PM
)
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HiteshHere
Active Level 6
03-8-2023 03:08 PM
in
If you found this helpful, please accept this as a solution by clicking on 3 dots of the comment.
Suresh65
Active Level 1
03-8-2023 03:32 PM
in
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보라Whale
Active Level 3
03-8-2023 05:31 PM
in
At first i hve faced same issue n after reset one of my Sim was not detecting.
Sim slot was perfectly working Sim is perfectly working but in my device my that one sim not detected.
In other device it perfectly works even other sim were perfectly works in my device 🥺 don't reset so many times
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rchile
Beginner Level 2
03-8-2023 06:22 PM
in
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cs-member11
Moderator
03-22-2023 10:22 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:
Check device network mode settings
Please follow the below steps.
Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.
Note: We recommend to set device network mode as LTE/3G/2G or 5g (auto connect) mode.
Check network operator settings
Kindly set device network operator as "Automatically".
Please follow the below steps.
Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on network.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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