title:

NETWORK ISSUE ๐Ÿ›œ

(Post creation time: ย 

04-18-2024 08:52 AM

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599ย Views

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vikassingh8885

Active Level 5

last edited

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04-18-2024 08:52 AM

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Since yesterday, i am facing network issue in my samsung s21fe sd888. It's not being switch in 5g....even my jio network suddenly disappeared. Very disappointed with samsung.
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      AADHAV2K4

      Active Level 2

      04-18-2024 09:04 AM

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      This happens with me too , I'm using the Exynos version.
      Network suddenly disappears and after a few minutes it'll be completely fine , if not restart and it's back to normal.
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      unknown_s

      Expert Level 5

      04-18-2024 09:06 AM

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      It Is Happening To Many Galaxy S21 FE Users (Both Snapdragon And Exynox).
      Please Restart Your Device And Check The Network Setting That Is There Any Problem Showing Or Not.
      If It Not Solve Please Complain To Samsung Support Through Samsung Member Or Whatsapp.
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      AADHAV2K4

      Active Level 2

      04-18-2024 09:11 AM

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      Great , Thanks ๐Ÿ‘
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      goodthings

      Expert Level 5

      04-18-2024 09:23 AM

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      Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight โœˆ๏ธ mode on n off one time, restart your's device without any Sim in slots, interchange Sim in slots, turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

      0 likes

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      cs_member10

      Moderator

      04-19-2024 02:48 AM

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      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      As per your query, we would request you to kindly visit the given links to resolve your issue.

      Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-connectivity/

      5G not working on your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

      In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

      Warm Regards,
      Samsung Customer Support

      0 likes

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