title:
S21 Ultra is dropping frames after January update.
(Post creation time:
01-16-2022 03:35 AM
)
499 Views
9
92sayanroy
Active Level 3
I have seen that after this January update my S21 Ultra starts dropping frames. Unless I restarted the phone problem keeps persisting. This happened to me two times. Is anybody facing this kind of issues?
Model: Exynos 2100
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ArjunRaj2006
Active Level 2
01-16-2022 05:59 AM
in
Arjun1698
Active Level 6
01-18-2022 05:07 AM
in
Deuss
Beginner Level 3
01-23-2022 10:57 AM
in
This is happening to me right now multiple times a day I get persistent framedrops the only thing that helps is restarting or turning maytery saving mode on and off looks like a problem with the adaptive refresh rate feature
cs-member13
Expert Level 4
01-28-2022 06:59 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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