Samsung Members Community

title:

Regd. Mobile data connectivity

(Post creation time:  

01-3-2022 04:16 PM

)

615 Views

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satio

Active Level 7

last edited

 

01-3-2022 04:16 PM

 

in

 
Galaxy S
In s21 mobile data network getting struck...really horrible experience..don't know when samsung will rollout an update on thus issue
    • S

      sarkaridoctor

      Active Level 4

      01-3-2022 04:21 PM

       

      in

       
      Galaxy S
      Got this replyScreenshot_20220103-214736_Samsung Members.jpg
      S

      satio

      Active Level 7

      01-3-2022 04:25 PM

       

      in

       
      Galaxy S
      What was d question u asked them

      0 likes

      D

      Durgeshkapoor

      Active Level 6

      01-4-2022 05:42 PM

       

      in

       
      Galaxy S
      Are you facing this issue where Mobile data disconnects automatically after some time and only upload sign is shown in the Lte arrows.then u you have to toggle airplane mode off-on and mobile data starts working again.
      S

      sarkaridoctor

      Active Level 4

      01-4-2022 07:02 PM

       

      in

       
      Galaxy S
      Yes

      0 likes

    • S

      sarkaridoctor

      Active Level 4

      01-3-2022 04:27 PM

       

      in

       
      Galaxy S
      Signal dropping in my s21 plus after one ui 4 update

      0 likes

    • S

      sarfarazahmed

      Active Level 9

      01-3-2022 05:37 PM

       

      in

       
      Galaxy S
      Reset network settings and then restart ur device
      Maybe it can help
      S

      satio

      Active Level 7

      01-4-2022 01:20 AM

       

      in

       
      Galaxy S
      Infinite times I did this bro...connectivity comes back..but again after 5to10minutes again gets struck
      D

      Durgeshkapoor

      Active Level 6

      01-9-2022 04:15 PM

       

      in

       
      Galaxy S

      0 likes

    • I

      Ionisedatom

      Active Level 6

      01-4-2022 08:32 AM

       

      in

       
      Galaxy S
      Same with my S21 Ultra after A12 Update. They will solve in some time.

      0 likes

    • CM

      cs-member13

      Expert Level 4

      01-7-2022 07:09 AM

       

      in

       
      Galaxy S

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

      Check device network mode settings
      Please follow the below steps.

      Step1: Navigate to apps screen and tap on Settings.
      Step2: Tap on Connections.
      Step3: Tap on Mobile networks.
      Step4: Tap on network mode SIM1 or SIM2.
      Step5: Select network mode.

      Note: We recommend to set device network mode as LTE/3G/2G (auto connect) mode.

      Check network operator settings
      Kindly set device network operator as "Automatically".

      Please follow the below steps.

      Step1: Navigate to apps screen and tap on Settings.
      Step2: Tap on Connections.
      Step3: Tap on Mobile networks.
      Step4: Tap on Network operators.
      Step5: Select automatically.
      Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
      Step6: Tap on OK.
      Step7: Registered on network.

      In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

      Thank you for writing to Samsung.

      Warm Regards,
      Samsung Customer Support

      0 likes

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