title:

mobile data connectivity issue

(Post creation time:  

06-8-2017 09:34 AM

)

381 Views

D

DASARI

Active Level 1

last edited

 

06-8-2017 09:34 AM

 

in

 
Hi
My mobile data connectivity is not working after one hour of mobile usage.
I should restart the mobile to work again.

Regards
NAGARAJU
8971054054
    • D

      DASARI

      Active Level 1

      06-8-2017 10:52 AM

       

      in

       
      samsung galaxy on 8
      android 6.0.1

      0 likes

    • A

      admin_

      Expert Level 5

      06-9-2017 04:45 AM

       

      in

       
      "Thanks for being with Samsung and for sharing your.
      Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
      1) Ensure that network frequency of your device should be selected on Auto-mode.
      Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
      2) Search for the Network Manually as follows:
      Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
      3) You may check by exchanging the SIM in SIM slots.
      4) Insert different SIM card in your mobile and check if the issue is resolved or not.
      If still issue persists then we would suggest you to once contact with your service provider".

      0 likes

    • C

      Chiragv

      Active Level 1

      06-9-2017 10:16 PM

       

      in

       
      same problem with me on my galaxy on nxt after update.

      i have some more issue like hanging problm,network issue etc

      0 likes