title:

Pink line issue

(Post creation time:  

12-30-2024 10:51 PM

)

613 Views

M

Manu1987

Active Level 1

last edited

 

12-30-2024 10:51 PM

 

in

 
S20 ultra pink line issue started. Very annoying. No physical damage no water issue. Phone is absolutely working fine. This pink line is disgusting. Please help me out as we buy the best but due to developers fault I can't afford such a huge amount for screen replacement. 
  • D

    Darksome

    Active Level 1

    12-31-2024 01:32 AM

     

    in

     
    Contact samsung about it, if they don't help file a consumer report from the consumer helpline website
    D

    Darksome

    Active Level 1

    12-31-2024 02:12 AM

     

    in

     
    May i know which country you are from?

    0 likes

    M

    Manu1987

    Active Level 1

    12-31-2024 02:21 AM

     

    in

     
    India

    0 likes

    D

    Darksome

    Active Level 1

    12-31-2024 02:22 AM

     

    in

     
    https://consumerhelpline.gov.in/public/
    File a consumer report through this website and samsung will hopefully repair your phone.
  • G

    goodthings

    Expert Level 5

    12-31-2024 02:16 AM

     

    in

     
    Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
  • G

    goodthings

    Expert Level 5

    12-31-2024 02:16 AM

     

    in

     
    Your's most welcome to here.
  • C

    cs_member10

    Moderator

    12-31-2024 10:46 AM

     

    in

     

    Dear Samsung Member,

    Greetings from Samsung Customer Support!

    At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

    Please follow these easy troubleshooting steps which may help in resolving this issue:

    ● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

    ● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

    ● Reset the device:
    Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

    Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

    If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

    Warm Regards,
    Samsung Customer Support

    0 likes

    M

    Manu1987

    Active Level 1

    12-31-2024 10:51 AM

     

    in

     
    Restarting updating safe mode boot up all done. But I haven't reset yet.

    0 likes

  • R

    ram_ram

    Expert Level 5

    01-9-2025 03:48 PM

     

    in

     
    Nothing will happen we have to pay for display samsung looting money from customers

    0 likes

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