title:
Pink line issue
(Post creation time:
12-30-2024 10:51 PM
)
613 Views
S20 ultra pink line issue started. Very annoying. No physical damage no water issue. Phone is absolutely working fine. This pink line is disgusting. Please help me out as we buy the best but due to developers fault I can't afford such a huge amount for screen replacement.
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Darksome
Active Level 1
12-31-2024 01:32 AM
in
Darksome
Active Level 1
12-31-2024 02:12 AM
in
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Manu1987
Active Level 1
12-31-2024 02:21 AM
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Darksome
Active Level 1
12-31-2024 02:22 AM
in
File a consumer report through this website and samsung will hopefully repair your phone.
goodthings
Expert Level 5
12-31-2024 02:16 AM
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goodthings
Expert Level 5
12-31-2024 02:16 AM
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cs_member10
Moderator
12-31-2024 10:46 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.
Please follow these easy troubleshooting steps which may help in resolving this issue:
● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.
● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.
● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.
Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)
If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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Manu1987
Active Level 1
12-31-2024 10:51 AM
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ram_ram
Expert Level 5
01-9-2025 03:48 PM
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