title:
Many apps crashing
(Post creation time:
09-18-2023 06:22 AM
)
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JARVISRishabH
Expert Level 5
09-18-2023 06:23 AM
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Record4
Expert Level 1
09-18-2023 06:26 AM
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From Mahammad Rafi.
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Rajiv00Kumar
Active Level 4
09-18-2023 06:36 AM
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Rajiv00Kumar
Active Level 4
09-18-2023 06:37 AM
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cs_member8
Moderator
09-22-2023 06:25 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you to kindly perform the following steps to resolve your issue.
Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.
Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.
The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.
Update the applications.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/
In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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Rajiv00Kumar
Active Level 4
09-22-2023 06:40 AM
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