title:
Lining issue
(Post creation time:
04-20-2024 03:18 PM
)
326 Views
N
nirakarnayak16
Active Level 1
I have been using a Samsung phone for the last 5 years but Samsung's service and terms and conditions are very bad. The hinge of my Flip 4 and Fold 2 got automatically damaged but the company did not replace it and is asking for charges for it. After the update, an issue occurred in the display of s22 ultra, their is saveral lining of the display and then i visit samsung service centere he saw the handset somewhere the body color is faded. It was rejected saying it was physical damage. It is such a big company but there is no trust anymore. It is better to buy OnePlus or Apple. The company is only concerned with profit and how to hide its mistakes. They are just busy finding an excuse. They have to reject it saying everything. The entire mistake is the custmers fault
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cs_member10
Moderator
04-21-2024 03:44 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).
Warm Regards,
Samsung Customer Support
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