Kindly clear catche and clear data of this app also reset camera settings and clean your's camera lens also then try to it's again. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
goodthings
Expert Level 5
02-19-2024 01:43 PM
in
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cs_member10
Moderator
02-22-2024 09:20 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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