title:
Feature missing
(Post creation time:
10-29-2024 05:45 AM
)
541 Views
A
a50userindia
Active Level 2
In my previous galaxy A50 samsung messaging app had feature called advanced calling & messaging through which I can send messages to any samsung galaxy user and see if that person has read the message or typing a message just like google rcs. But in my current phone which is galaxy s21fe I can't find this feature. Can anyone help me with this??
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Ak_Rocks
Expert Level 2
10-29-2024 05:48 AM
in
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a50userindia
Active Level 2
10-29-2024 05:49 AM
in
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Ak_Rocks
Expert Level 2
10-29-2024 05:50 AM
in
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cs_member10
Moderator
10-30-2024 10:01 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Rich Communication Services (RCS) chats offer an enhanced traditional SMS and MMS messaging experience.
1. RCS chats provide an improved messaging experience.
2. Features include seeing when someone is typing, reading receipts, sending messages over mobile data/Wi-Fi, and file sharing.
3. RCS chats require all participants to have RCS enabled and are provided by either Google or the user's mobile carrier.
Follow the below steps to enable the RSC message.
Step 1: Run your Android Message app and tap on the More Options icon.
Step 2: Tap on “Settings” and, on the new screen, select the “Chat features” option.
Step 3: Tap on “Enable chat features” and select the “RCS” option.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Warm Regards,
Samsung Customer Support
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a50userindia
Active Level 2
10-30-2024 12:22 PM
in
..
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a50userindia
Active Level 2
10-30-2024 12:23 PM
in
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AV_kumar
Active Level 3
10-30-2024 05:20 PM
in
Accept my solution by taping the 3 dots
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