title:

Feature missing

(Post creation time:  

12-30-2024 06:25 PM

)

806 Views

R

riffa

Active Level 1

last edited

 

12-30-2024 06:25 PM

 

in

 
Call recording feature missing is very disappointed in 24 ultra
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    Selected Answer

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    goodthings

    Expert Level 5

    12-31-2024 03:23 AM

     

    in

     
    I think your's device is out of India variant so it's not available in your's device. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

    0 likes

    R

    riffa

    Active Level 1

    12-31-2024 03:26 AM

     

    in

     
    Accepted but why that variation
    G

    goodthings

    Expert Level 5

    12-31-2024 03:47 AM

     

    in

     
    This feature is not available in your's device due to their Govt. Policy. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

    0 likes

  • W

    Wodehouse

    Expert Level 5

    12-30-2024 11:20 PM

     

    in

     
    Go call settings > record calls. There you can select automatic record calls. See the screen shot.

    You can also access from phone. Click 3 vertical dots > settings > record calls.

    If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊1735600798239.jpg

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    R

    riffa

    Active Level 1

    12-31-2024 03:24 AM

     

    in

     
    I don't have that option1735615454933.jpg

    0 likes

    W

    Wodehouse

    Expert Level 5

    12-31-2024 03:30 AM

     

    in

     
    From where did you buy the phone ?

    0 likes

    W

    Wodehouse

    Expert Level 5

    12-31-2024 04:55 AM

     

    in

     
    Check here1735620926920.jpg

    0 likes

  • S

    SohanChoudhary

    Active Level 6

    12-31-2024 01:07 AM

     

    in

     
    Hello

    0 likes

  • S

    SohanChoudhary

    Active Level 6

    12-31-2024 01:08 AM

     

    in

     
    Update issue fix

    0 likes

  • G

    goodthings

    Expert Level 5

    12-31-2024 03:23 AM

     

    in

     
    Your's most welcome to here.

    0 likes

  • C

    cs_member10

    Moderator

    12-31-2024 03:53 AM

     

    in

     

    Dear Samsung Member,

    Greetings from Samsung Customer Support!

    As per your concern, we would request you kindly perform the following steps to use call recordomg feature on your device. you can record important calls on your Samsung Galaxy Smartphone and play them back from your audio library whenever you want.
    Please Note: This feature does not work in "Wi-Fi calling". This feature may not be available in all Samsung Galaxy smartphones.

    ● There are two easy ways to record calls on your Samsung Galaxy smartphone.
    1) Record calls automatically- Phone app > More options (⁝) > Settings > Record calls > Auto record calls > turn it On and select the type of calls.
    2) Record calls manually- Phone app during an ongoing call > More options (⁝) > tab ‘Record call.
    3) View recorded calls- Phone app > More options (⁝) > Settings > Record calls > Recorded calls.

    ● If call recording feature does not work, follow these given tips.
    Note: If you are using Wi-Fi calling, then you won't be able to record any calls.
    1: if still problem persists, then perform ‘Reset app preferences’. Go to Settings > Apps > Three dots > Reset app preferences > Reset.
    2: Restart the device.
    3: Reset the settings: Go to Settings > Settings > General Management > Reset > Reset all settings > Reset settings.
    4: Software update: Go to Settings > Software update > Download and install > Download > Install now.

    Warm Regards,
    Samsung Customer Support

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  • A

    adibha59

    Beginner Level 2

    01-2-2025 06:35 AM

     

    in

     
    I have an s24 plus from the usa. But will be using it here in India. Any way to enable the feature here. ? The feature is not showing in the phone settings

    0 likes

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