title:
Charging bug and whatsapp notification panel bug
(Post creation time:
06-15-2025 01:54 PM
)
211 Views
E
Eternity19
Active Level 1
In my samsung s24 ultra there is some bug in notification of whatsapp, i am unable to reply whatsapp messages directly through the notification panel it just comes back to the top of the notification panel and also facing some charging issues, it just stops charging some time and no matter how many times i unplug and plug it just doesn't work only when i restart the phone it starts working again. It is very random and both this bugs are really annoying. Kindly fix it samsung. 🙏🏻 Thanks.
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jay280
Active Level 9
06-15-2025 02:24 PM
in
Eternity19
Active Level 1
06-15-2025 02:44 PM
in
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cs_member10
Moderator
06-17-2025 06:11 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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