title:

Camera shaking

(Post creation time:  

05-19-2021 06:20 AM

)

726 Views

C

chinmay1

Active Level 2

last edited

 

05-19-2021 06:20 AM

 

in

 
Hello Everyone,  I hope you all are safe during this pandemic time.

I just wanted to ask is anyone else Camera in Samsung s21 ultra which is there flagship phone, camera is shaking or lagging while recording video in 8k or UHD or even FHD.

Mine camera shakes video a lot while recording a video even if I move my phone a little. 

Thanks
    • M

      Meet_Feet

      Active Level 5

      05-19-2021 06:44 AM

       

      in

       
      Send error report to samsung or contact service center.
      C

      chinmay1

      Active Level 2

      05-19-2021 06:57 AM

       

      in

       
      Done already they are saying that they have taken the feedback for the same. But they don't have any resolution till now.

      0 likes

      C

      chinmay1

      Active Level 2

      05-19-2021 06:57 AM

       

      in

       
      Is your is having same problem.

      0 likes

    • B

      bharat419

      Active Level 3

      05-19-2021 12:13 PM

       

      in

       
      The phone has sensors which move even when the camera is not on

      0 likes

    • B

      bharat419

      Active Level 3

      05-19-2021 12:13 PM

       

      in

       
      It should not be a problem at all all the s21ultra have the same feature it is just the camera which moves inside

      0 likes

    • CM

      cs-member13

      Expert Level 4

      05-22-2021 05:51 PM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

      Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

      Note. please attach the error log file within 15 minutes of the error occurred.

      Thank you for writing to Samsung.

      Warm Regards,
      Samsung Customer Support

      0 likes

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