title:

Camera Shaking

(Post creation time:  

12-5-2022 04:43 PM

)

1219 Views

N

nihad1

Active Level 1

last edited

 

08-25-2023 04:46 AM

 

in

 
After the recent one ui 5 update my phone 10x optical zoom videos are shaking really crazy.
After the restart it got normal and after some more time it started shaking again.
Need to fix this...
My device is s22 ultra
    • R

      Roshan5

      Expert Level 3

      12-5-2022 06:27 PM

       

      in

       
      Visit Authorized Samsung Service Center Under Warranty Period.
      I have already Replaced All Back Cameras Under Warranty Period free of Cost.

      0 likes

    • C

      cs_member8

      Moderator

      12-19-2022 09:46 AM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

      Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

      Note. please attach the error log file within 15 minutes of the error occurring.

      Thank you for writing to Samsung.

      Warm Regards,
      Samsung Customer Support

      0 likes

    • R

      royparedes4

      Beginner Level 2

      02-10-2023 10:52 PM

       

      in

       

      I have the same problem with my S22plus.

      The video recording is quite bad.

      It all started with the upgrade. To me is a big issue because I purposely purchased this mobile for video recording. The mobile is now 6 months old but is kept as new. I am in Portugal (close to Aveiro city) I only hope that Vodafone or Samsung will fix the problem.

      0 likes

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