title:
Camera quality
(Post creation time:
08-22-2023 07:58 AM
)
318 Views
R
ram04031992
Active Level 3
With new update for s23 the camera quality has been degraded....especially portrait pictures...before the upadate its was good...august security patch with camera improvements has degraded the picture quality.
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cs_member10
Moderator
08-23-2023 09:15 AM
in
Dear Samsung member,
Greetings from Samsung customer support.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
1: Check the physical condition of your camera lens. if the camera lens is broken or scratchy then please visit the nearest service centre.
2: Check camera lens cleaning: Please check there is no laminated or tempered glass pasted on the camera. Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.
3: Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to us.
Warm Regards,
Samsung Customer Support.
0 likes
CarpeDiem7
Active Level 5
08-25-2023 05:31 AM
in
0 likes