title:
Call screening
(Post creation time:
06-2-2026 11:21 AM
)
101 Views
V
vinod_choudhary
Active Level 4
I have Samsung s23 smartphone and also i updated as one ui 8.5 but call screening features is not available for my device.. how can i access this features for my s23....please help someone
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vi18
Active Level 9
06-2-2026 11:30 AM
in
If this helps you please accept it as solution by clicking on three dots 🙏
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cs_member10
Moderator
06-3-2026 01:41 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your query regarding call screening, we want to inform you that Call assistant can answer calls and ask the caller who they are and why they’re calling.
You’ll see what the caller and the AI say on the screen even if you don’t answer the call. And also you can still answer the call at any time or switch to Text call while working the Call screening.
*Path: Phone app > More options(⁞) > Settings > Call screening
After performing the troubleshooting steps if the issue still persists, kindly get back to us with additional information- Error log file, video or screenshots. This will help us to further investigate and resolve your concern
To share a log file, click on the Samsung Members Application:
Open Samsung Members> Application> Support> Tap on error report > Type your query > Send
Warm Regards,
Samsung Customer Support
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