title:
Call log deleted automatically
(Post creation time:
07-18-2024 03:43 PM
)
798 Views
AU
Anonymous User
Beginner Level 1
Does anyone know how to disable auto call deletion in s24 ultra
As it shows only 500 last calls
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weirdo619
Active Level 1
07-18-2024 04:38 PM
in
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cs_member10
Moderator
07-19-2024 04:09 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that Once you start creating more call logs (when you make, receive, or miss calls), your device will start deleting the oldest call logs you have on your phone.
Not enough storage: When you run out of storage space on your device, the OS may automatically delete the old call logs to save space. For recovering deleted call logs, we would request you kindly perform the below basic troubleshooting steps.
Step 1: Go to "Settings" on your Samsung. Choose "Accounts" > "Samsung account" > "Restore". Step 2: Now you can choose the data you want to recover. Select "Call Logs" and click "Restore Now".
However, If you have other concerns regarding Samsung products kindly feel free to get in touch with us.
Warm Regards,
Samsung Customer Support
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Anonymous User
Beginner Level 1
08-3-2024 12:00 PM
in
But the call log is showing only upto a month apx 500 dials/receive....
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