title:

Automatically deleted

(Post creation time:  

08-18-2018 04:35 AM

)

243 Views

M

MadhuA

Beginner Level 2

last edited

 

08-18-2018 04:35 AM

 

in

 
why are the files getting automatically deleted on note 8
    • S

      SandeepDdn

      Active Level 9

      08-18-2018 05:37 AM

       

      in

       
      disable cleaner or antivius

      0 likes

    • A

      admin_

      Expert Level 5

      08-20-2018 08:36 AM

       

      in

       
      Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
      1) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
      2) Check the issue in Safe Mode.
      3) Keep updating the device via FOTA or Smart Switch.
      4) Take full data backup and reset the device.
      Be sure to hit ♡ when you find an answer that works for you.
      For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

      0 likes