‎Apps crashing | Samsung Members Community

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varunnn

Active Level 1

last edited

12-22-2021 06:20 PM

in

Galaxy S

Hello fellow members, my phone s21+ is not working prperly after the ui4 update.

Most of the apps are not opening or closing by themselves.

Very difficult to use it like this

Plz help

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sammy25
Active Level 10
12-22-2021 06:24 PM

in

Galaxy S
1) Update all your apps or best set it to auto update.
This happens due to incompatibility of apps with new OS.

2) Send error report to samsung and respective app developers.
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varunnn
Active Level 1
12-22-2021 06:25 PM

in

Galaxy S
Thanks sammy but have done that
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sammy25
Active Level 10
12-23-2021 12:49 AM

in

Galaxy S
In that case you can try formatting as suggested by other members.
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YuvixM
Active Level 7
12-22-2021 06:50 PM

in

Galaxy S
Hard format your phone and everything will be fine.
Just did yesterday and most of the issues has been gone.

And don't restore apps after reset, install each app manually
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Moulick
Active Level 4
12-22-2021 06:59 PM

in

Galaxy S
You can do Factory data reset then you can try to open your Apps/Games after installing latest version.
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Sid_Karna
Expert Level 5
12-23-2021 12:36 AM

in

Galaxy S
None of the steps will work because this is the issue with the update itself. So you have to wait till the next update.
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Sid_Karna
Expert Level 5
12-23-2021 10:34 AM

in

Galaxy S
One plus? Seriously bro.? It's colour os now. See the latest smartphone awards by mkbhd. OP is not even mentioned. Not that we should believe reviewers blindly, but OP is settled for real.
You could go for a Samsung with Snapdragon chip. Works like a charm.
Yeah iphones are ok for what they are but the taxes make them ridiculously over priced for what they offer. Right now I would rather buy a pixel 6 if I am willing to spend over 500 dollars on a phone.
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YuvixM
Active Level 7
12-23-2021 10:41 AM

in

Galaxy S
My wife have one plus 7 and its kind of three years old. And it works better in every aspect than my s21 plus. It is better in smoothnes (though dont have high refresh rate screen), better network reception for both wifi and connection, game play is better and fluid, battery is fine too. One plus fails only in one department, and that is camera.

Iphone only if I can get it from US/Canada/UAE.

Pixel is no go as it has worst after sales than even Chinese brands in India.
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Sid_Karna
Expert Level 5
12-23-2021 11:02 AM

in

Galaxy S
One plus was good until the OP 7 pro and 7t. There is no denying it.
Yes I too heard about the aftersale issues of pixel.May be that's why they are not launching phones here.
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cs-member13
Expert Level 4
12-27-2021 11:23 AM

in

Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support
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Apps crashing

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