title:
Amazon Prime App Issue
(Post creation time:
02-16-2024 08:12 AM
)
152 Views
R
rajanswers
Active Level 6
When you use PIP in Amazon Prime App the play and pause button does not work
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cs_member10
Moderator
02-21-2024 06:39 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that the Amazon prime app is a 3rd party application that is not from Samsung. As we are trained to handle Samsung software and hardware-related troubleshooting, we advise you to contact the respective application software support.
You can reach the app developer through the email channel for which you please login to Play Store> select more option> select installed app> click on read more. If you have any queries regarding apps developed by Samsung, I will be happy to help you.
Warm Regards,
Samsung Customer Support
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