title:
samsung note 9 display issue
(Post creation time:
08-25-2020 02:06 AM
)
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whoprincekhan
Active Level 3
I am using samsung galaxy note 9 since 1 year old, after update i am suffering from display issue, its change yellowish in low brightness or less than 50%. Kindly fix these issue as soon as possible.
This is not going to be done by samsung. So what to do next, does i need to replace display or with for the next update/visit service center??
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Anonymous User
Beginner Level 1
08-25-2020 03:50 AM
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Dilli
Expert Level 5
08-25-2020 04:07 AM
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AK0101
Active Level 6
08-25-2020 04:26 AM
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cs-member13
Expert Level 4
08-27-2020 09:42 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
To resolve the issue kindly follow the given below steps:-
1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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