title:
samsung note 9 camera 2x zoom issue
(Post creation time:
01-20-2019 07:12 PM
)
965 Views
T
TUSHARGAIKWAD
Active Level 2
Before update my note 9 camera wirking properly but after update to anroid pie camera has issue 2x zoom problem,and while taking pic in live focus its has problem neither my mobile drop or nor fall.still after android pie update camera has problem so many note 9 users facing same problemsss plzz slove this issue...we r payings so many money for this it has this problem...after update it has issue....
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SVR1
Active Level 3
01-20-2019 07:29 PM
in
Livelywispy
Active Level 6
01-21-2019 03:02 AM
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Lauki
Active Level 10
01-21-2019 03:37 AM
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TUSHARGAIKWAD
Active Level 2
01-21-2019 05:10 AM
in
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admin_
Expert Level 5
01-23-2019 12:04 PM
in
1) Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity)
2) Turn on the Auto Flash (If Available in the Device)
3) Reset the Camera (From the Camera Setting)
4) Software update via FOTA, Kies or SMART Tool.
If issue still persists, KIndly provide logs/video within 15 minutes of issue occurrence by registering this feedback via Samsung member application i.e. Samsung member BETA app> BETA feedback>Sendfeedback>Error report>Collect log files>attach.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url https://community.samsungmembers.com/en_IN#/
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kalkibhardwj
Active Level 6
01-27-2019 11:46 AM
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iamomey
Active Level 1
01-30-2019 07:45 AM
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TUSHARGAIKWAD
Active Level 2
01-31-2019 06:02 AM
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iamomey
Active Level 1
01-31-2019 06:13 AM
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TUSHARGAIKWAD
Active Level 2
01-31-2019 06:39 AM
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iamomey
Active Level 1
01-31-2019 06:46 AM
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