‎note 9 camera issue in 2x zoom | Samsung Members Community

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Rushi1716

Active Level 6

last edited

02-15-2019 07:55 AM

in

There is n issue in camera 2x zoom in my note 9....some type of camera bugs what it's called i don't know in both mode Photo & videos mode and also vibrate when switch to 2x zoom .i cant click or record

I attach a screen recording of my note 9..

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Moazreza
Active Level 5
02-15-2019 08:56 AM

in

Galaxy Note
I am also facing same issues with my note 9 when switching to 2x zoom and I don't how to resolve this if get any solution please post a comment
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sulembhai
Active Level 6
02-15-2019 09:40 AM

in

Galaxy Note
its a hardware problem..I'm facing it too...
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admin_
Expert Level 5
02-17-2019 10:48 AM

in

Galaxy Note
"Thank you for sharing your concern. Let me recommend some steps to further isolate and determine the issue faced by you in your device. Please be aware that device speeds may vary based on multiple outside factors.
1) Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity)
2) Turn on the Auto Flash (If Available in the Device)
3) Reset the Camera (From the Camera Setting)
4) Software update via FOTA, Kies or SMART Tool.
Be sure to hit ♡ when you find an answer that works for you.

"
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adyrao
Active Level 1
02-18-2019 05:58 PM

in

Galaxy Note
i had similar issue got 2x camera lens replaced from service centre
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title:

note 9 camera issue in 2x zoom

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