title:

finder crashes every time

(Post creation time:  

01-30-2018 04:55 AM

)

439 Views

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asupat12

Beginner Level 4

last edited

 

01-30-2018 04:55 AM

 

in

 
my finder in note 8 crashes every time I search anything. Any one facing the same issue?
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      admin_

      Expert Level 5

      01-30-2018 09:41 AM

       

      in

       
      Thanks for being with Samsung and sharing your concern. We would like to inform you that please follow the steps below:-
      * Navigate to apps >> Settings >> Applications >> tap on three dots right on top >> Reset app preferences.
      * Navigate to apps >> Settings >> Apps >> Finder >> Clear data & Force stop.
      * Run your device in safe mode.
      * Reset your device after taking the complete backup of your device.

      Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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      DarshanK

      Beginner Level 2

      02-11-2018 01:01 PM

       

      in

       
      tried these methods, finder continues to crash, please suggest alternative or update the app

      0 likes

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      Richman

      Active Level 1

      02-2-2018 03:47 PM

       

      in

       
      in finder if I touch 'f' button it crashes

      0 likes