title:
crashes
(Post creation time:
01-2-2021 07:46 AM
)
406 Views
R
rakshithkumarms
Expert Level 3
Recently I'm facing both system ui & one ui crashes many times in a week. Can anyone help to solve this issue I can't bear this crashes in the right time when I need my phone for its usage!😡😞
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_ashiquek
Active Level 7
01-2-2021 07:59 AM
in
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rakshithkumarms
Expert Level 3
01-2-2021 08:05 AM
in
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_ashiquek
Active Level 7
01-2-2021 08:30 AM
in
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Ehsank
Expert Level 5
01-2-2021 08:33 AM
in
A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
(Connect with type C cable/type C earphone only for Android 11)
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
C. go to settings >general Management >reset>reset settings
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cs-member13
Expert Level 4
01-5-2021 02:07 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We would like to inform you that as you have tried the step, we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link: https://www.samsung.com/in/support/service-center/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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