title:

Whatsapp messages from Secure folder getting deleted automatically.

(Post creation time:  

10-13-2018 05:41 PM

)

772 Views

A

ashishtapare

Active Level 5

last edited

 

10-13-2018 05:41 PM

 

in

 
I have two WhatsApp accounts. The messages from Secure folder WhatsApp are getting deleted automatically. Kindly do something.
  • S

    ShubhamKSA

    Active Level 3

    10-13-2018 06:39 PM

     

    in

     
    That's strange! Take backup of WhatsApp and Secure Folder and reset the Secure Folder. This will help you. 😊

    0 likes

  • A

    admin_

    Expert Level 5

    10-22-2018 04:32 AM

     

    in

     
    Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

    For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

    0 likes