‎Samsung NOTE 9 Disclouration after software update

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Sanras5

Active Level 4

last edited

10-1-2020 03:43 PM

in

Samsung Note 9 has an issue of discoloration after updating software. Need Samsung to look into this matter to resolve the same.

This issue is very common to all Samsung note 9 owners.

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CuriousGirl
Active Level 4
10-1-2020 03:53 PM

in

Galaxy Note
Check if the blie light filter is ON
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Sanras5
Active Level 4
10-1-2020 04:05 PM

in

Galaxy Note
I tried all possibilities and now I have surrendered my phone to the Samsung service center. I feel Note9 is a big scam. Many Note9 owners facing the similar issue.
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ŞàyáņĐàn
Expert Level 1
10-1-2020 04:16 PM

in

Galaxy Note
if it is serious then....
one last try...
you can do it...

download one app named "smart tutor"
through this app your phone is fully control to samsung technical expert...
and by this way, they will solve the issue on your phone.

do on screen guidance...

it definitely helps you...
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Sanras5
Active Level 4
10-1-2020 05:00 PM

in

Galaxy Note
I have surrendered my phone to the service centre. Why they don't try that and resolve the same?

Due to COVID 19 lockdown, their service centres were closed for 5 months. I lost these months and my phone is out of warranty now.

Why Samsung is not taking responsibility and help all NOTE9 users. Mine is not the only case, most NOTE9 owners are facing a similar issue. Please google it and you see issues with NOTE9 particularly discolouration after updating the software.

It's unethical on their part as they are not responding to our queries. At least I have decided to go to consumer forum if they don't resolve my issue.
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Dilli
Expert Level 5
10-2-2020 03:18 AM

in

Galaxy Note
Nothing will help your display got damaged because of Samsung update of March. Since your phone is no longer in warranty you can flash older firmware with Odin but get it done by a professional.
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Sanras5
Active Level 4
10-2-2020 04:06 AM

in

Galaxy Note
Thanks, Dilli. But why should I pay for it when it was an issue from the Samsung side. They should replace my phone.

I feel it is a big scam from Samsung.

Can you advise how to sue them? I am writing to the consumer forum soon if they don't resolve my issue.

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Dilli
Expert Level 5
10-2-2020 04:15 AM

in

Galaxy Note
I agree with you but big companies always have their way. File a consumer case in consumer court.
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ZaynM23
Active Level 5
10-3-2020 08:14 AM

in

Galaxy Note
hello bro i have the same issue and i am on note 8 it can't be a coincidence that suddenly soo many phones are having almost identical issues it seems fishy to me as well for now i am waiting for oct update but mostly this will be my last samsung
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Sanras5
Active Level 4
10-7-2020 03:37 PM

in

Galaxy Note
Please inform all NOTE users to run a campaign against Samsung. I am in touch with 100 people who are having NOTE series, soon you will see a big campaign if they don't resolve this issue. we are already in touch with media as well to highlight this issue at a global level.

NOTE from Samsung is a big Scam.
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ZaynM23
Active Level 5
10-7-2020 03:42 PM

in

Galaxy Note
we can start a hashtag here on Samsung members add me along the people youre in touch with as samsung isn't responding to individual voices a collective campaign is needed
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ZaynM23
Active Level 5
10-8-2020 10:10 AM

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Galaxy Note
i spoke to them this is what i got as a reply
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Samsung_Support3
Moderator
10-5-2020 06:13 PM

in

Galaxy Note
Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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Samsung NOTE 9 Disclouration after software update

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