title:
SCREEN DISCOLORATION BUG
(Post creation time:
05-19-2020 04:44 AM
)
764 Views
C
Channn
Active Level 1
Does anyone here experiencing screen discoloration after software update? I'm using Note 8 and i'm experiencing yellowish/greenish discoloration. I found out a lot of note 8 and 9 users are experiencing this and SAMSUNG has yet to respond. PLEASE FIX THIS BUG SAMSUNG
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mk99
Active Level 6
05-19-2020 06:41 AM
in
0 likes
Samsung_Support3
Moderator
05-20-2020 11:56 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned step to resolve the issue:
Check device in Safe Mode.
1. Press and hold the Power key, when Power off icon appears.
2. Press and hold the power off icon.
To exit safe mode just restart your device.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
0 likes
Aquas74
Beginner Level 2
01-20-2021 01:28 AM
in
I'm having the same issue.. can you please tell me what can I do after putting my phone in the safe mode?? You didn't say anything else.
0 likes