‎Note 9 display issue | Samsung Members Community

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kart1203

Active Level 1

last edited

04-14-2020 02:23 AM

in

While unlocking the phone using power button display suddenly turns yellowish green..I'm facing this issue for past 3 days..when i checked in different sites most devices had similar issues after march 2020 patch update...i hope samsung will resolve this soon...

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Dilli
Expert Level 5
04-14-2020 03:43 AM

in

Galaxy Note
your display is dying now. There are many articles on this subject on the forum, read them. You will soon require display replacement.
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sensam
Active Level 8
04-14-2020 11:07 AM

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Galaxy Note
this is not a hardware issue, This is because of March update, many note 9 user facing this including me
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kart1203
Active Level 1
04-14-2020 04:14 AM

in

Galaxy Note
I dont think so it is a display issue..since many people got this issue after the march update ...how come display issue suddenly happening for many users..if one or few got this issue then there is a high chance that display might have a problem..if suddenly many users encountering the same issue it seems becoz of some bug in the last update they released...lets see until april 2020 update..
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mk99
Active Level 6
04-14-2020 11:17 AM

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Galaxy Note
note 8 also got affected.may be a software bug or samsung cheap tricks to make people to upgrade devices.
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sach17875
Active Level 1
04-19-2020 09:34 AM

in

Galaxy Note
such reputed company couldn't reslove note 9 screen issue realated to software shame on them...its really irritating for eyes to chk the screen display
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CS_member7
Active Level 6
04-24-2020 05:40 AM

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Galaxy Note
Dear Samsung member,

Greetings from Samsung Customer Support!

Be assured below given steps would help you out to solve the issue regarding display issue :-
1. Settings > Display > Adjust the brightness.
2. Check device in safe mode > Power off the device.>>Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key. Exit safe mode by restarting the device again.
3. Update software:- Software update > Download and install > Download > Install now.(if available).
4. Reset the device. (Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite).

If issue still persist please do send the log file via, Samsung member > Get help > Send feedback > Error reports > Select Symptom category. So that we can provide you the better assistance.(Note:-You are requested to send it within 15 minutes of problem occur).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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Otit
Beginner Level 2
05-6-2020 06:22 AM

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Galaxy Note
Samsung, problem is still occurring even doing your suggestion.
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g-rauth
Beginner Level 2
05-6-2020 05:19 PM

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Galaxy Note
Hello Samsung,

Unfortunately your suggestion didn't help. After the update the phone can't be used properly. Will it be fixed with an update? How long do we have to wait?

Kind Regards,

Gerhard
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title:

Note 9 display issue

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