title:
Note 9 SCREEN DISCOLORATION
(Post creation time:
11-27-2020 11:59 AM
)
2556 Views
S
Sachchidanand0099
Active Level 2
Hey,
So, on 24th November 2020 all of a sudden my 1.5year old note9 started discoloration issue. The screen started lagging, showing discoloration with yellow and green tinting and horizontal closely spaced black lines showing up on display. At times on unlocking the phone although it makes all sounds and stuff but the screen stays frozen and at times gets pixelated. Tried contacting the service center, they said its software issue not the hardware issue. They tried downgrade the software version but the problem remains the same.
On doing some research I found that the issue is quite widespread and users across the globe are reporting the same issue being faced by me and some other users here. Which as it turns out is being reported as more of a software issue, post the march update.
So, I would like Samsung to help me out, as the problem is because of software update mentioned by the service center itself.
Anybody else facing same problem or faced earlier?
Is your problem rectified, if YES, then how?
Related Content
Note 9 screen discoloration
. Galaxy Note 06-20-2020 08:58 PM
screen discoloration after update in Samsung Galaxy Note 9
. Galaxy Note 07-16-2020 10:33 AM
Note 9 Discoloration problem
. Galaxy Note 09-16-2020 10:49 AM
note 9 discoloration
. Bengaluru 03-20-2021 11:40 AM
Note 9 screen discoloration gone on our unit
. Galaxy Note 12-21-2020 03:26 PM
prosoftware1726
Active Level 4
11-27-2020 01:08 PM
in
so repair led screen
0 likes
AbhijithAshok
Active Level 7
12-29-2020 01:34 PM
in
0 likes
Samanvaya
Active Level 3
01-3-2021 05:48 PM
in
Same problem with my note 9, I went to Samsung care they said your mother board about to crash. Now searching on Google and on Samsung member I got to know that this is global issue.Samsung has to call me and replace my touch immediately if there is any credibility I have all appliance in my home of Samsung every mobile I bought only Samsung but this time I am thinking I did mistake
AbhijithAshok
Active Level 7
01-4-2021 02:39 AM
in
Abusaleh77
Active Level 5
11-28-2020 04:52 AM
in
0 likes
Sachchidanand0099
Active Level 2
11-28-2020 05:23 AM
in
0 likes
Dawn5
Beginner Level 2
11-28-2020 12:39 PM
in
I have the same problem yesterday. Don't know what is the problem and how to solve it.
0 likes
AlwaysSacrifice
Beginner Level 3
11-28-2020 07:57 PM
in
0 likes
jathindram99
Active Level 1
12-1-2020 01:01 PM
in
0 likes
cs-member13
Expert Level 4
12-2-2020 02:05 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report)along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
0 likes
vins28
Beginner Level 2
12-2-2020 06:59 PM
in
SamadKhan007
Active Level 1
05-18-2021 03:14 PM
in
Samsung Have to True to their customers #shameonyousamsung
0 likes
SamadKhan007
Active Level 1
05-18-2021 03:16 PM
in
They cant release a bug free update till now..its a global issue and samsung doesn't take response 😑 weird service