Note 8 gets freezed

Question

whenever i try to call continously to any 1 ... my note 8 gets freezed.. 1st comes phone app is not responding n when i selwct close app it never closes d app.... finally ive to restart the phone by pressing long the lock key....
plz suggest me something

pcca · Answer

respected userYour problem is an unsual condition which can be treated by updating the softwareTeam Samsung

admin_ · Answer

Thanks for being with Samsung and for sharing your query. We would like to inform you Kindly follow the steps below to resolve your concern :-
1) Kindly go to settings>>apps>>phone>>clear data and force stop.
2) Please run your device in safe mode.
3) Please do reset your device on factory mode after taking the data backup Via Smart switch.

Be sure to hit ♡ when you find an answer that works for you.

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Note 8 gets freezed

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