title:

Note 10+ spen disconnected problem

(Post creation time:  

12-10-2022 07:56 PM

)

680 Views

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SBA2020

Active Level 1

last edited

 

12-10-2022 07:56 PM

 

in

 
Continuously showing disconnected problem , any solution????

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    • S

      S_Kumar73

      Expert Level 5

      12-11-2022 12:20 AM

       

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      You have to check is there any damages in SPen. Hope you already did "reset S pen" as shown in the attached screenshot. If not try once. Even it's not connected then its SPen fault. You have to go to service center for physical inspectionScreenshot_20221211_054915_Air command_1000065274_1670717955.jpg

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      S

      SBA2020

      Active Level 1

      12-11-2022 03:47 AM

       

      in

       
      Try all this same problem

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    • V

      VRao

      ★★

      12-11-2022 01:44 AM

       

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      For me it happened once on another note.. A toggle to airplane mode n back fixed it..

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      S

      SBA2020

      Active Level 1

      12-11-2022 03:47 AM

       

      in

       
      Ok

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    • S

      Sanaaz

      Beginner Level 2

      12-13-2022 06:02 AM

       

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      It must be s pen problem so s pen will be change

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      S

      SBA2020

      Active Level 1

      12-13-2022 06:20 AM

       

      in

       
      I think so

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    • C

      cs_member8

      Moderator

      12-27-2022 09:39 AM

       

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      Dear Samsung member,

      Greetings from Samsung customer support.

      Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

      How to Reset S Pen
      Please follow the below steps:

      Step1: Navigate to the Apps screen and tap on Settings.
      Step2: Tap on Advanced features.
      Step3: Tap on S Pen.
      Step4: Tap on Air actions.
      Step5: Tap on More.
      Step6: Tap on Reset S Pen.

      In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

      Thank you for writing to Samsung.

      Warm Regards,
      Samsung Customer Support

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