title:

SPEN disconnected

(Post creation time:  

08-2-2021 05:00 PM

)

397 Views

P

p_s_p

Beginner Level 2

last edited

 

08-2-2021 05:00 PM

 

in

 
My SPen is getting disconnected automatically after the recent update. Further SPen is not connecting using any of the SPen Air Options. How do I get this issue fixed
    • S

      SaikiaManash

      Active Level 6

      08-3-2021 07:36 AM

       

      in

       
      Same issue here too..Screenshot_20210803-130636_Air command.jpg

      0 likes

    • R

      Raj2709

      Active Level 4

      08-4-2021 01:19 PM

       

      in

       
      report to customers care center

      0 likes

    • S

      Samsung_Support2

      Expert Level 3

      08-6-2021 03:23 PM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

      Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

      Note. please attach the error log file within 15 minutes of the error occurred.

      Thank you for writing to Samsung.

      Warm Regards,
      Samsung Customer Support

      0 likes