‎touch problem | Samsung Members Community

AU

Anonymous User

Beginner Level 1

last edited

07-22-2020 12:40 PM

in

Getting touch issue on m31 while playing pubg

Pls help

Y
Yatiofficial
Beginner Level 4
07-22-2020 01:03 PM

in

Galaxy M
Go to settings then go to Display. Under this menu You can scroll down and Find Touch Sensitivity toggle. Enable it. Hope it helps.
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AU
Anonymous User
Beginner Level 1
07-22-2020 01:12 PM

in

Galaxy M
tried but still getting the same issue
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R
Raz_
Active Level 10
07-22-2020 07:23 PM

in

Galaxy M
been facing it in my M20 since i bought it, and it has been 8 months.
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C
cs_member9
Active Level 7
07-24-2020 08:31 AM

in

Galaxy M
Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly be informed Pubg is a 3rd party application which is not from Samsung. As we are trained to handle Samsung software and hardware related troubleshooting, we advise you to contact to the respective application software support. You can reach to the app developer through email channel go to: Play store > select more option> select installed app> click on read more.

You can try after clearing the app cache by following below steps: Go to settings > Apps > More option > Show system apps > Select the application > Storage > Clear cache.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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