‎touch problem | Samsung Members Community

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ansh890

Active Level 4

last edited

01-22-2018 02:32 PM

in

i just installed j7 pro update.
thereafter i m having problem to open any app ..
to open a icon i have to touch more than 3 times ..why??

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prtk
Beginner Level 2
01-22-2018 02:45 PM

in

Galaxy J
mine battery and touch problem in j7 pro
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huzaifa
Active Level 6
01-22-2018 03:19 PM

in

Galaxy J
haan bhai
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pkd
Active Level 4
01-22-2018 03:35 PM

in

Galaxy J
sath me ab gram bhi hone lga h
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s01gautam
Active Level 6
01-22-2018 04:54 PM

in

Galaxy J
True friend invites you. Welcome! Enjoy True Balance with free point to recharge! http://share.tbal.io/v2/app?m=1&code=26MZ8DP7
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A
admin_
Expert Level 5
01-23-2018 10:55 AM

in

Galaxy J
Thanks for being a part of Samsung community. We would like to inform you kindly follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.

If still issue persists, the relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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touch problem

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