‎network issues | Samsung Members Community

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PrIyA2

Active Level 4

last edited

09-7-2020 04:51 AM

in

Galaxy M

Anybody having network issues in m31s ?

Please suggest

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AshaAA
Beginner Level 5
09-7-2020 04:58 AM

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Galaxy M
All samsung m series having the network issues !!
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Anonymous User
Beginner Level 1
09-7-2020 06:03 AM

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Galaxy M
@ AshaAA you right most of m series phone have issue regarding network wait for next update
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SagarMaurya010
Active Level 10
09-7-2020 04:54 AM

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Galaxy M
everybody having network issue in their m series smartphone 😅
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AshaAA
Beginner Level 5
09-7-2020 05:33 AM

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Galaxy M
i have said my side of problem @jumba
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Ehsank
Expert Level 5
09-7-2020 05:58 AM

in

Galaxy M
go to settings >general Management >reset>reset network >restart your device then try
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PrIyA2
Active Level 4
09-7-2020 06:15 AM

in

Galaxy M
@ehsank i tried it 2 times.. even connecting to wifi it takes times & thanks for the suggestion !
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Anikroyale
Expert Level 5
09-7-2020 06:08 AM

in

Galaxy M
Nah, I am not facing any network issues in my M31s, which service provider do you use? If it is Vodafone, then you are bound to have issues.
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SagarMaurya010
Active Level 10
09-7-2020 06:10 AM

in

Galaxy M
and I have slow internet issues in Samsung galaxy m21. Can you help, I tried almost everything but nothing helped. one member was saying that Samsung used bad quality of antenna in Samsung m21 is it true ?
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PrIyA2
Active Level 4
09-7-2020 06:12 AM

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Galaxy M
@Anikroyale I am using Airtel, even connecting to wifi it takes time.
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AbhishekPriya
Active Level 9
09-7-2020 06:24 AM

in

Galaxy M
listen do one thing
Hard reset your device i am 90% sure that the issue will resolve.
but don't forget to backup your data before reset.
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PrIyA2
Active Level 4
09-7-2020 09:19 AM

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Galaxy M
@Abhishekpriya sir i also tried this but it didn't work & thanks for your suggestion !!
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JBhatt8
Active Level 3
09-7-2020 08:01 AM

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Galaxy M
mine is working perfectly fine
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PrIyA2
Active Level 4
09-7-2020 09:15 AM

in

Galaxy M
Thats good 👍🏻
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AbhishekPriya
Active Level 9
09-7-2020 11:58 AM

in

Galaxy M
than talk to your network operator...
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PrIyA2
Active Level 4
09-7-2020 12:34 PM

in

Galaxy M
@Abhishekpriya this problem occurs after using m31s
i am having other varients of samsung ( A series ) , in that i am not facing any issues regarding this.
Again thanks for your suggestions.
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AbhishekPriya
Active Level 9
09-7-2020 12:37 PM

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Galaxy M
than the problem is with it's network bandwidth frequency now it's better to wait for next update and kindly send feedback request to Samsung that they can work on it.
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CM
cs-member13
Expert Level 4
09-19-2020 03:46 PM

in

Galaxy M
Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve network issue please follow below given step:-

1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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network issues

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