title:

network issues

(Post creation time:  

08-13-2020 12:16 PM

)

569 Views

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Neerajy

Beginner Level 4

last edited

 

08-13-2020 12:16 PM

 

in

 
Facing network issues on galaxy a31, my carrier on airtel.. plzz any solution
    • E

      Ehsank

      Expert Level 5

      08-13-2020 12:33 PM

       

      in

       
      both sim? or only one

      0 likes

      N

      Neerajy

      Beginner Level 4

      08-13-2020 12:56 PM

       

      in

       
      both sim,

      0 likes

    • E

      Ehsank

      Expert Level 5

      08-13-2020 12:34 PM

       

      in

       
      first send feedback to Samsung customer care.
      just tap on +plus icon at members app homepage
      then go to error report choose specific option and send

      0 likes

    • E

      Ehsank

      Expert Level 5

      08-13-2020 12:34 PM

       

      in

       
      Now do these steps to check ur sim card strength; 

      1. Go to about phone

      2. Status

      3. Sim Card Status

      4. Signal strength 

      0 likes

    • J

      JayShingala

      Active Level 4

      08-13-2020 12:44 PM

       

      in

       
      I'm also facing same problem.

      0 likes

    • S

      souvik04

      Active Level 8

      08-13-2020 12:54 PM

       

      in

       
      check your network status though Samsung members app. go to get help and at the first tab there was check up section click on that and check your status.

      0 likes

    • AU

      Anonymous User

      Beginner Level 1

      08-13-2020 01:16 PM

       

      in

       
      ok send feedback to samsung or wait for update most of smarphone facings networks issue
    • S

      08-13-2020 01:37 PM

       

      in

       
      Exactly what network issue u r facing
      J

      JayShingala

      Active Level 4

      08-14-2020 10:43 AM

       

      in

       
      network point is only one but same jio sim with other phone getting full tower

      0 likes

      S

      08-14-2020 03:15 PM

       

      in

       
      It may be the prob with the 9611. my m21 also facing the same issue. lets hope for a fix

      0 likes

    • S

      08-15-2020 05:18 PM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!


      Please perform the below mentioned steps to resolve the issue:

       

      * Check network operator settings
      Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

      Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

       

      For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


      Thank you for writing to Samsung.

       

      Warm Regards,
      Samsung Customer Support

      0 likes

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