‎network connectivity issues | Samsung Members Community

S

SSVG

Active Level 6

last edited

09-20-2024 04:14 AM

in

1. loss of signals often occuring

2.connecting to mobile data is taking time. 3.interenet freezes and stops suddenly while using

but on the other phone the same network is working fine and mobile connection also good

please look over the issue

if any of them facing issues like this tag Samsung India on twitter(X) so that they may know the severity of the issue and respond quickly

G
goodthings
Expert Level 5
09-20-2024 04:37 AM

in

Galaxy M
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots, interchange Sim in slots, turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 likes
C
cs_member10
Moderator
09-21-2024 03:39 AM

in

Galaxy M
Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issues.

1. Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-connectivity/

2. Galaxy device internet issue: https://www.samsung.com/in/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support
0 likes
L
lifeenjoyer959
Active Level 1
10-3-2024 07:25 AM

in

Galaxy M
M145g not work
0 likes