title:
Network connectivity issues
(Post creation time:
02-12-2021 06:24 PM
)
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VRao
★★
02-12-2021 06:31 PM
in
Try "reset network settings"...
Wer u a part of the beta testing for android 11 too?
Mshas
Active Level 4
02-12-2021 06:34 PM
in
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VRao
★★
02-12-2021 06:40 PM
in
3 things u can try one by one if one doesn't help.
1. Reset network settings.
2. Start ur phone in recovery (turn off device - insert usb headset or connect device to pc via usb - press n hold vol up + power button until device boots in recovery), clear cache (volume buttons to move, power to select) (IMPORTANT - CLEAR ONLY CACHE and NOT data), restart device from the option ther..
3. Backup n factory reset ur device to remove all beta residues..
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Ehsank
Expert Level 5
02-12-2021 06:37 PM
in
A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
(Connect with type C cable and connect withpc/laptop only for Android 11 )
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
C. Go to settings >general Management >reset>reset settings/reset network
Samsung_Support1
Moderator
02-15-2021 03:43 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%20the%20same%20SIM,visit%20Samsung%20authorized%20service%20center.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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