‎Network Problem | Samsung Members Community

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Adnan07

Active Level 6

last edited

04-10-2021 05:29 PM

in

Hey I am recently facing network issue in my m31 device, downloading speed is very slow since last update. I have Tried everything but nothing works.

Please report this problem to Samsung.

#samsungm31 #m31 #networkissue

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Strangeneria
Expert Level 5
04-10-2021 05:29 PM

in

Galaxy M
Ok !
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0Lokeshreddy0
Active Level 3
04-10-2021 06:04 PM

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Galaxy M
i think it's the sim problem... I'm using s-m31 i got the same problem like you.. Then i have changed sim network then it working properly... although samsung m31 signal receiver is lil'bit low
i think you have to go through changing the network...
if possible try downloading on wifi to ensure the issue
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Adnan07
Active Level 6
04-10-2021 06:08 PM

in

Galaxy M
I appreciate it but I am using two different Sims both working fine in other devices, but not in my m31, I think it's software isse because of recent update, cause it's working fine before that.
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0Lokeshreddy0
Active Level 3
04-10-2021 06:14 PM

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Galaxy M
Okay... I think It may be like u said, but have u tried connecting to wifi
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Adnan07
Active Level 6
04-10-2021 06:26 PM

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Galaxy M
Sure I will try😄
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0Lokeshreddy0
Active Level 3
04-10-2021 06:30 PM

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Galaxy M
I got a new update recently may be it is fixed in it... try to update if there is... okay
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Samsung_Support1
Moderator
04-12-2021 05:06 PM

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Galaxy M
Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%20the%20same%20SIM,visit%20Samsung%20authorized%20service%20center.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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Network Problem

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