title:
Camera issue
(Post creation time:
03-8-2025 11:59 AM
)
220 Views
In Galaxy M55 there is a camera issue from the beginning of the launch and its going to be a year and it is still not solved.
The issue is jitters in camera ui, frame drops whenever i move the camera's position.
Please fix this issue ASAP.
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harshit24012005
Active Level 10
03-8-2025 02:43 PM
in
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cs_member8
Moderator
03-9-2025 06:08 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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