title:

Camera issue

(Post creation time:  

02-27-2024 08:50 AM

)

455 Views

J

JOSH_Efforts

Active Level 7

last edited

 

02-27-2024 08:50 AM

 

in

 
Does the camera issue resolved after the February update in Galaxy A53 5g.
    • A

      AJAB_MORIA

      Expert Level 5

      02-27-2024 11:31 AM

       

      in

       
      What kind if issue?

      0 likes

      J

      JOSH_Efforts

      Active Level 7

      02-27-2024 12:09 PM

       

      in

       
      Getting Distorted images in 64MP.

      0 likes

    • G

      Gundra

      Active Level 9

      02-27-2024 11:53 AM

       

      in

       
      No

      0 likes

    • N

      NightRaven

      Active Level 1

      02-28-2024 01:58 AM

       

      in

       
      It's not solved

      0 likes

    • C

      cs_member10

      Moderator

      02-28-2024 02:45 AM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. If anyone facing any issue, kindly share the log file. This will help us to further investigate and resolve the issue.

      Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

      Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

      Warm Regards,
      Samsung Customer Support

      0 likes

      T

      Thieen

      Active Level 4

      02-28-2024 05:12 AM

       

      in

       
      Dev I am also facing this distorted Image problem pls resolve it

      0 likes

      A

      albertece

      Active Level 4

      03-2-2024 07:50 AM

       

      in

       
      Pathetic Samsung. December update issue of A53, 64M camera. Still not resolved. But they take all effort reply to all comments by sending please send log files.

      Everyone should goto cosumer court because we pay for the phone which is under warrenty and we cannot use our 64M Camera So pathetic

      0 likes

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