‎Bluetooth connectivity issue | Samsung Members Community

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pvnmm

Active Level 1

last edited

08-21-2020 04:50 AM

in

One of my friend purchased samsung galaxy m31s. In this pho e bluetooth auto connect and discount frequently when device is near to phone, dear samsung people please fix this issue ASAP

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AU
Anonymous User
Beginner Level 1
08-21-2020 04:59 AM

in

Galaxy M
one time clear data on bluetooth than try
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dj9494
★★
08-21-2020 05:23 AM

in

Galaxy M
try this. it might work
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pvnmm
Active Level 1
08-21-2020 05:03 AM

in

Galaxy M
I already tried everything
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dj9494
★★
08-21-2020 05:23 AM

in

Galaxy M
kindly share a error report in the get help section
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pvnmm
Active Level 1
08-21-2020 05:28 AM

in

Galaxy M
when you connect device to bluetooth speakers or any other kind of bluetooth accessories it will connect and automatically disconnect and agin it will connect like that
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dj9494
★★
08-21-2020 05:30 AM

in

Galaxy M
yess i got it. thats why report this in the get help section so Samsung can help you
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Anikroyale
Expert Level 5
08-21-2020 05:44 AM

in

Galaxy M
This might also be an issue with the other device.
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Samsung_Support5
Moderator
08-25-2020 12:43 PM

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Galaxy M
Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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Bluetooth connectivity issue

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