title:

regarding front and rear camera performance issue

(Post creation time:  

09-10-2017 10:53 AM

)

229 Views

S

Shiwangi1

Beginner Level 2

last edited

 

09-10-2017 10:53 AM

 

in

 
after updating n 7.0 in my galaxy j7 2016 my camera quality for both front and rear camera is not getting quality picture..from front camera and rear camera I am getting very dull pic like very white and dull pic
pls help me how to solve.
    • A

      admin_

      Expert Level 5

      09-11-2017 09:44 AM

       

      in

       
      "Thank you for sharing your concern. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors.



      1) Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity)



      2) Turn on the Auto Flash (If Available in the Device)




      3) Reset the Camera (From the Camera Setting)




      4) Software update via FOTA,Kies or SMART Tool".

      0 likes