title:

Rear camera focusing issue

(Post creation time:  

10-10-2021 02:55 PM

)

399 Views

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Yadukrishnanv

Active Level 5

last edited

 

10-10-2021 02:55 PM

 

in

 
M32 4g's rear camera is crashing and not focusing correctly. Performed resetting camera settings, safe mode. No changes. Anyone have resolution?no issue with front camera. 
    • AU

      Anonymous User

      Beginner Level 1

      10-10-2021 03:31 PM

       

      in

       
      Try to clean lens
      Or if its a hardware issue then visit service center.

      0 likes

    • S

      Samsung_Support2

      Expert Level 3

      10-17-2021 02:58 PM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

      * Clear camera application data.
      Settings >Apps >Camera >Storage >Clear Data.

      For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

      Thank you for writing to Samsung.

      Warm Regards,
      Samsung Customer Support

      0 likes

    • N

      nattuku

      Active Level 1

      04-28-2023 10:16 AM

       

      in

       

      1. switch off
      2. connect charger
      3. wait till charging % shows number
      4. press power and lower volumn key simultaneously( if this combination doesnt work use volume up and power)
      5. wait till android logo and release the button
      6. in the system menu, choose wipe cache partition, let it finish
      7. in the system menu, choose repair app, one ui will try to repair all apps and restart

      check your problem now, more chances to resolve the issue.

      0 likes