We do apologize for the inconvenience caused. We would like to inform you kindly follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Whatsapp >> Force stop >> Storage >> clear data. - Update the whatsapp application. - Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
INDIANCYBER
Expert Level 5
08-5-2018 07:09 AM
in
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INDIANCYBER
Expert Level 5
08-5-2018 07:10 AM
in
and use GREENIFY app
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admin_
Expert Level 5
08-7-2018 09:44 AM
in
- Navigate to apps >> Settings >> Apps >> Whatsapp >> Force stop >> Storage >> clear data.
- Update the whatsapp application.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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