title:

#Old backup data not found#

(Post creation time:  

10-2-2018 06:00 PM

)

237 Views

K

kashyap1

Active Level 3

last edited

 

10-2-2018 06:00 PM

 

in

 
Dear Sir,
 Please help to backup my old secure folder data .actually I forgot my home password so reset my phone so all data delete but I want all of secure folder data which is so important so please help

Thanks,
Manish kumar
    • M

      MiraclePanda

      Expert Level 2

      10-2-2018 07:08 PM

       

      in

       
      did you back up ur secure folder data?
      there is a settings to activate to back up ur secure folder data. if I am correct you din activate it. check the backup settings.

      0 likes

    • J

      Jackie1982

      Active Level 7

      10-3-2018 12:07 AM

       

      in

       
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    • K

      kashyap1

      Active Level 3

      10-3-2018 04:53 AM

       

      in

       
      yes I backup all secure data but unfortunately I forgot my password so I reset my phone and that way my all secure folder delete but now I not found my backup data in secure folder please help

      0 likes

    • K

      kashyap1

      Active Level 3

      10-6-2018 05:02 AM

       

      in

       
      Hi,
      samsung technical team please comment on this beacuse it's important for me..

      0 likes

    • A

      admin_

      Expert Level 5

      10-6-2018 09:03 AM

       

      in

       
      Thank you for reaching out to the Samsung community! We would like to inform you to kindly follow the below mentioned step to resolve your concern:-
      - Go to Secure folder>>3 Dots>>Settings>>Backup and restore>>Restore.

      Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

      0 likes

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