title:

Data Syncing Issue

(Post creation time:  

10-6-2018 09:29 AM

)

129 Views

L

loft

Active Level 5

last edited

 

10-6-2018 09:29 AM

 

in

 
I am using J7 Nxt and facing issue with syncing data of Samsung Notes when mobile data is on.
Actually while syncing Samsung Notes using mobile data, I have to turn off data saver and ultra data saving mode. Which makes syncing process annoying. And same issue I am facing initially after factory reset with Samsung Cloud. Hope you people might solve the issue as soon as possible. 
    • A

      admin_

      Expert Level 5

      10-11-2018 04:26 AM

       

      in

       
      We do apologize for the inconvenience caused. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

      For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

      0 likes