‎Application Crashes | Samsung Members Community

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Sujoydas

Active Level 6

last edited

01-29-2019 01:33 PM

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GALAXY APPS STORE CRASHES...PLEASE FIX THIS PROBLEM

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viplavyadava
Active Level 7
01-29-2019 01:42 PM

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Galaxy J
me also having problems
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Aishu98
Active Level 8
01-29-2019 01:57 PM

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Galaxy J
oh god . particularly why so?
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admin_
Expert Level 5
01-31-2019 11:54 AM

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Galaxy J
Thanks for being with Samsung and sharing the concern. We would like to offer some troubleshooting the steps to overcome the issue:
1) Navigate to Settings >> Apps >> Tap on three dots >> Reset App Preference.
2) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
3) Navigate to Settings >> Apps >> Select the galaxy app>> Clear Cache.
4) Run the device in the safe mode.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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